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Cloud Support Specialist

2 months ago

Manchester, New Hampshire, United Kingdom Uneek Global Full time

Job Title: Cloud Support Specialist

About the Role:

We are seeking a highly skilled Cloud Support Specialist to join our team at Uneek Global. As a Cloud Support Specialist, you will be responsible for providing technical support and assistance to our clients in the cloud infrastructure space.

Key Responsibilities:

  • Provide technical support and assistance to clients via phone, email, and remote desktop sessions.
  • Troubleshoot and resolve technical issues related to cloud infrastructure, including VMware and Hyper-V.
  • Collaborate with cross-functional teams to resolve complex technical issues.
  • Develop and maintain technical documentation and knowledge base articles.
  • Stay up-to-date with the latest cloud infrastructure technologies and trends.

Requirements:

  • Experience working with cloud infrastructure, including VMware and Hyper-V.
  • Experience in 2nd Line Server Support.
  • Experience with incident ticketing systems.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

About Us:

Uneek Global is a professional organization that values diversity and inclusion. We are committed to providing a safe and welcoming work environment for all employees and clients.