Store Operations Manager

3 days ago


Glasgow, Glasgow City, United Kingdom Jones Bootmaker Full time
Unlock Your Potential with Jones Bootmaker

We're seeking a talented Apprentice Supervisor to join our dynamic team at Buchanan Galleries Glasgow. As a key member of our store operations, you'll play a vital role in driving sales, improving customer satisfaction, and supporting the management team in achieving our business objectives.

Key Responsibilities:

  • Support the management team in the day-to-day running of the store, ensuring seamless operations and excellent customer service.
  • Coach and develop the team, fostering a culture of excellence and driving the achievement of key performance indicators (KPIs).
  • Be self-aware, questioning, learning, and taking responsibility for yourself and the performance of your store alongside the management team.

About Us:

Jones Bootmaker is a leading footwear retailer with a rich history spanning over 50 years. We're proud to be a family-run business with a strong presence across the UK and Ireland, operating over 190 stores, including the renowned Jones Bootmaker and Herring Shoes brands.

We're committed to sustainability, having achieved Carbon Neutral status in 2021 and continuing to uphold this status annually. Our Pavers Foundation has contributed over £2.2 million since 2018, supporting vital causes in health, education, and community sectors.

What We Offer:

  • A supportive family environment that fosters exceptional job satisfaction and well-being.
  • A generous staff discount scheme, some of which can be shared with family and friends.
  • Holiday entitlement that increases with service.
  • A company contribution pension.
  • Access to the Pavers Foundation, providing opportunities for charitable giving and employee-led grant applications.
  • Access to the Pavers Academy, offering career pathways through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programs.
  • Wellbeing and financial support through RetailTRUST.

Join Our Team:

We're looking for a motivated and dedicated individual who shares our values and is passionate about delivering exceptional customer service. If you're a team player with a strong work ethic and a desire to learn and grow, we'd love to hear from you.



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