Parts Advisor

2 weeks ago


Truro, Cornwall, United Kingdom Vertu Motors group Full time

Vertu Land Rover Truro

We are looking for a motivated and customer-focused Parts Advisor to join our team. This is an exciting opportunity to work in a fast-paced environment, dealing with incoming trade parts enquiries and orders via telephone and online platforms.

The successful candidate will be required to work alternate Saturdays between the hours of 8am-6pm, as per the departmental rota.

Key Responsibilities:

  • Dealing with incoming trade parts enquiries and orders via telephone and online platforms.
  • Accurately identifying parts to meet customer sales requirements.
  • Utilising all product promotions effectively to achieve specific targets set.
  • Identifying and maximising all upsell opportunities to grow overall sales figures.
  • Maintaining knowledge levels on new or updated parts through training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls, etc.

Benefits:

  • 25 days holiday rising with length of service - plus bank holidays.
  • Access to our online rewards platform giving you cash back and discounts for multiple retailers.
  • Share incentive scheme.
  • Pension.

Salary: £28,000 - £30,000 per annum



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