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Operational Leadership Manager
2 months ago
As an Operational Leadership Manager, you will play a critical role in planning and programme management of initiatives to meet specific goals. You will also contribute to Deliveroo's multi-year Service Strategy and drive CX engagement across the organisation.
About the RoleYou will build a unique cross-functional knowledge of customer experience and impacting drivers, providing expertise and coaching to junior members of the Customer Experience team. Additionally, you will role-model Deliveroo's values to the wider Service Excellence Team.
About DeliverooWe are committed to creating a diverse and inclusive workplace, where everyone can thrive. Our team is passionate about delivering exceptional customer experiences, and we're looking for someone who shares our vision.
