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Retail Store Manager
2 months ago
We are seeking an experienced Retail Manager to join our team at Trengwainton Garden. As a key member of our leadership team, you will be responsible for leading a small team of retail assistants and volunteers, providing exceptional customer service, and driving sales and revenue growth.
Key Responsibilities- Lead a team of retail assistants and volunteers to deliver exceptional customer service and achieve sales targets
- Develop and implement effective sales and merchandising strategies to drive revenue growth
- Manage store operations, including stock control, risk management, and rotas
- Coach and develop team members to improve their skills and performance
- Work closely with the General Manager and wider team to achieve business objectives
We offer a competitive salary, a substantial pension scheme, and a range of benefits, including free entry to National Trust places, rental deposit loan scheme, and employee assistance programme.
Requirements- Proven experience in retail management, with a focus on customer service and sales growth
- Strong leadership and coaching skills, with the ability to develop and motivate a team
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and stakeholders
- Ability to work flexibly, including weekends and bank holidays
The National Trust is a charity that protects and preserves the UK's most beautiful and historic places. We are committed to creating an inclusive culture, where everyone feels welcome and valued. We offer a range of benefits and opportunities for professional development, and we are proud to be a Disability Confident employer.
