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Automotive Parts Sales Specialist
2 months ago
We are seeking a highly motivated and customer-focused Sales Advisor to join our team at Euro Car Parts Ltd. As a Sales Advisor, you will play a crucial role in building relationships with trade customers, aiming to win new business and cement existing relationships. Your primary objective will be to deliver exceptional customer service, ensuring that our customers receive the best possible experience.
Key Responsibilities- Develop and maintain strong relationships with trade customers, identifying opportunities to increase sales and improve customer satisfaction.
- Stay up-to-date with LKQ Euro Car Parts product offerings, ensuring that you can provide expert advice to customers and position yourself as a trusted advisor.
- Collaborate with other branch teams to ensure that customer needs are met, and that our customers receive a seamless experience.
- Ensure timely completion of call backs, providing customers with a high level of service and support.
- Work closely with internal teams to understand customer needs and preferences, staying one step ahead of our customers' requirements.
- Partner with the Warehouse Supervisor to reduce return rates by building stronger relationships with customers and improving our product offerings.
- Utilize business data to identify opportunities across all customer bands and product groups, driving sales growth and customer satisfaction.
- Excellent communication skills, with the ability to develop strong relationships with customers and drive customer connectivity.
- High levels of focus, energy, and drive, with a passion for delivering exceptional customer service.
- Good business acumen, with a solid understanding of the automotive aftermarket industry.
- Pension scheme
- 22 days annual leave
- Hapi benefits retail discount
- Staff discount
- Genuine career progression opportunities
- Access to a 24-hour Employee Assistance Programme, offering financial and wellbeing support
Euro Car Parts Ltd is a leading distributor of car and LCV parts, with a strong presence in the UK and Ireland. We are committed to delivering exceptional customer service, and we are seeking a talented Sales Advisor to join our team. If you are passionate about delivering outstanding customer experiences and have a strong desire to succeed, we encourage you to apply for this exciting opportunity.
