Front Office Supervisor

4 weeks ago


Exeter, Devon, United Kingdom Valor Hospitality Europe Full time
Zeal Reception Supervisor

Competitive hourly rate of 12.00, with a 40-hour workweek.

At Valor Hospitality Europe, we're committed to excellence, guest satisfaction, and sustainability. Our 4-star hotel, voco Zeal Exeter Science Park, is situated at the entrance of Exeter Science Park, home to leading science, technology, engineering, maths, and medicine businesses.

You'll set the tone for every guest's stay with a warm welcome, answering questions, and offering information about hotel services, facilities, and the local area. You'll understand that a great guest experience starts with getting the basics right.

As a seasoned Front Office supervisor, you'll be comfortable working in a fast-paced role, dealing with people daily. Sustainability is a key part of our hotel's ethos, and you'll be eager to participate in Carbon Awareness training.

We're open 7 days a week, 365 days a year, and need people to work a range of shifts and days. This means great flexibility if required. We're busier during evenings and weekends, but shift patterns and contracted hours can be discussed at interview.

We offer nationally recognized apprenticeships, which sit alongside our detailed brand training. You can view the most popular courses on our careers pages.

In addition to competitive rates of pay, we offer:

Exclusive discounts for you, your friends, and family

  • Valor team member rates at our UK hotels, with rooms from just 30 B&B.
  • Discounted stays for friends and family.
  • 50% discount when dining in our restaurants and bars.
  • Free meals while on duty, keeping you well-fuelled.
  • Access to high-street discounts on a range of shops, experiences, and more.
  • Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
  • Generous refer-a-friend bonuses, starting at 250.

Caring for your health and wellbeing, both in and outside of work

  • A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
  • Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental, and financial wellbeing.
  • Healthcare Cash Plan options, from just 5 per month.

Supporting your hospitality career growth

  • Fully funded apprenticeship programmes.
  • Internal development programmes, designed to support you as you grow within your role.
  • Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

We're an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Across the UK, we currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott, and Courtyard by Marriott. We continue to have ambitious development and growth plans too, with three new luxury 5-star hotels planned to open in 2024.



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