Dame's Assistant

4 weeks ago


Windsor, Windsor and Maidenhead, United Kingdom Eton College Full time

Job Overview

We are seeking a dedicated and compassionate Dame's Assistant to provide exceptional support to the Dame in the pastoral care of students. This role involves working collaboratively with the Dame to ensure the well-being and safety of students, as well as contributing to the day-to-day running of the House.

Main Responsibilities

  • Develop positive relationships with new pupils, inducting them into the ways of the House and setting expectations for cleanliness, laundry, and respect for their environment.
  • Supervise laundry, send students' clothing and sheets to laundry, and check the return of these items, reporting any missing sheets or pillowcases.
  • Assist the Dame with general health and wellbeing of pupils, liaising with School medical staff as necessary.
  • Escort pupils to routine appointments and respond to medical emergencies.
  • Liaise with parents on medical, domestic, or logistic matters in the absence of the Dame.
  • Support the Dame and House Master at functions and events, including setup, serving, and washing up.
  • Undertake administration tasks as directed by the Dame, liaising with central school teams as needed.
  • Ensure adherence to child protection procedures and communicate relevant information to the Dame.
  • Cover for the Dame during time off and administer prescribed medication to pupils, maintaining accurate records.
  • Maintain cleanliness standards in allocated rooms and areas, adhering to expectations set by the Central Cleaning team.

Requirements

  • Flexible approach to work and a 'can do' attitude.
  • High standard of verbal and written communication skills, with ability to adapt style for different audiences.
  • Ability to nurture good working relationships with other departments.
  • Confidence in own abilities and willingness to take direction from the Dame, House Master, and Housekeeping Supervisor.
  • Previous experience in administration and good computer skills, particularly in Word, Excel, and Outlook.
  • Understanding of when to resolve problems independently and when to seek help.
  • Flexibility to work within a dual reporting line structure.

Desirable Qualifications

  • Previous experience in a pastoral role for children or young adults.
  • Awareness of the Children's Act and Safeguarding and Child Protection.
  • First Aid or relevant medical training.
  • Clean and valid driving license.

Benefits

Eton College offers a range of benefits, including an 11% employer contribution to your pension, Employee Assistance Programme, enhanced Maternity/Paternity scheme, cycle to work scheme, subsidised lunches, and free access to sport and leisure facilities.


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