Hospitality Excellence Coordinator
2 days ago
- Key Responsibilities:
- Description of food & beverage menu items to guests by offering interesting, vivid descriptions of each item's origin, taste, and preparation methods
- Communication of guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system
- Coordination of food timings, checking completed kitchen orders with the guest's original order, and transportation of items to the guest table in a timely manner to ensure proper food quality
- Breakdown, cleaning and setting up of tables, buffets, and food stations
The ideal candidate will possess excellent communication skills, be able to multitask effectively and have a passion for delivering exceptional customer service. A knowledge of wine and spirits is desirable but not essential.
Benefits:- Free Shuttle Bus transport from local towns/stations to the hotel
- Guest Experience Program, including an overnight stay with breakfast
- Employee Travel Program with complimentary nights and reduced rates on rooms and 50% F&B discount in Four Seasons properties worldwide after 6 months of employment
- Excellent Training and Career Development opportunities
- 28 days holiday per annum including bank holidays (increasing based on length of service)
- Group Personal Pension Plan upon completion of three months' service
- Bupa Dental Insurance after 1 year's service
- Opportunities to build a successful career with global potential
- Access to Wagestream – a salary advance benefit
- Discounted Gym Membership
- WeCare Employee Well Being Platform
- Uniform and free meals on duty
- Employee Recognition Programmes
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