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    At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global...

Fragrance Host

4 weeks ago


Luton, Luton, United Kingdom The Estée Lauder Companies Full time
Job Description

The Fragrance Host will be responsible for delivering exceptional customer service to each visitor in our boutiques. This involves showcasing the brand's generosity and creating memorable experiences for our customers, global colleagues, and corporate clients. The ideal candidate will be warm, kind, and friendly, with a passion for service and storytelling.

Key Responsibilities

  1. Provide outstanding customer service to each customer
  2. Maximize sales performance and productivity
  3. Build collaborative relationships with colleagues
  4. Support the execution of in-store events

Our Culture

At The Estée Lauder Companies, we value kindness, creativity, and exceptional customer service. As a Fragrance Host, you will be part of a supportive and stimulating work environment where careers are built. We invest in our employees' development, providing opportunities for growth and learning.

Qualifications

  • 2+ years of retail experience
  • Excellent communication and interpersonal skills
  • Ability to work a variable schedule, including days, nights, weekends, and special events