Tesco Travel Money Specialist

4 days ago

Manchester, United Kingdom Travelex Full time

Job Summary: We are seeking a skilled Travel Money Advisor to join our team at Tesco Burnage Manchester. As a Travel Money Advisor, you will be responsible for providing exceptional customer service and expert advice on foreign exchange to our customers.



Key Responsibilities:

• Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements.



• Establishing yourself as a travel money ambassador and trusted advisor, providing support and advice on great Travelex products and services.



• Engaging with customers to process all foreign exchange transactions accurately and efficiently.



• Delivering on key performance goals both procedural, operational and customer focused.



• Utilising your keen eye for detail to process daily online FX requests and deliveries.



• Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.



Requirements:



• Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily.



• IT proficient – You’ll be dealing with computers and in-house till systems and ordering systems throughout the day.



• Great communicator – You’ll find talking with people and building relationships comes naturally to you.



• Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.



Interview Process:



Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.



You’ll then be invited to an online interview with one of our Talent Acquisition Partners. Here we’ll give you more insight into Travelex and the role whilst finding out a bit more about you.



Given you’d be working with vast amounts of money on a regular basis there will also be a small numerical and accuracy test that you’ll need to complete.



If successful you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face and have the opportunity to see what the working environment looks like.



The Bureau Manager will be able to tell you more about the day-to-day responsibilities and answer any remaining questions you have.



At Travelex, we are committed to providing our customers with exceptional service and expert advice on foreign exchange. If you have a passion for delivering outstanding customer experiences, we want to hear from you. Please apply for this exciting opportunity to join our team as a Travel Money Advisor.

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