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Care Coordinator

2 months ago


Ely, Cambridgeshire, United Kingdom Voyage Care Ltd Full time
About the Role

We are seeking a highly skilled and dedicated Care Coordinator to join our team at Voyage Care Ltd. As a Care Coordinator, you will play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation.

Key Responsibilities
  • Manage and coordinate the care delivery team to ensure effective deployment and administration.
  • Ensure relevant documentation is in place for new people we support, discharges, and transfers.
  • Conduct live call monitoring using bespoke software and be the first point of contact for day-to-day operational requirements of our care colleagues.
  • Work alongside the management team to coordinate with families, healthcare professionals, and external agencies, handle enquiries, schedule appointments, and meetings, and handle all information with confidentiality.
  • Participate in the on-call rota, subject to change depending on the needs of the service.
Requirements

We are looking for an individual with experience working in Health & Social Care, proficiency in Microsoft Office, and prior experience in an administration role. Excellent customer service skills are essential.

Why Choose Us?

Voyage Care Ltd is a sector-leading organization that values diversity and encourages staff to grow together through our excellent training program. We offer job security, opportunities for progression, and a range of benefits, including enhanced evening and weekend pay, premium overtime rates, and access to cash plans.

We are committed to making a difference in the lives of the people we support and are looking for like-minded individuals to join our team. If you are passionate about delivering high-quality care and have the skills and experience to match, we encourage you to apply today.