Efficient Scheduling Coordinator

2 weeks ago


Edenbridge, Kent, United Kingdom Netbox Recruitment Limited Full time
About the Role

We are seeking a highly skilled and organised Scheduling Administrator to join our dynamic team.

Key Responsibilities
  • Proactively schedule routine service visits in line with contract frequency, ensuring timely completion of tasks
  • Process and load new installations or maintenance orders, maintaining accurate records
  • Schedule urgent repair or maintenance call outs, prioritising efficient allocation of resources
  • Liaise with customers to schedule and confirm installation dates, providing excellent customer service
  • Create job cards and forward works instructions to engineers' tablets, facilitating seamless communication
  • Provide back-of-house IT support in relation to Engineers' systems workflow via their tablets and mobile phones, ensuring optimal system performance
About You

We are looking for a confident IT user with advanced systems skills, comfortable working with scheduling systems from both front and back-end.

You will possess super-efficient administration and organisational skills, along with a positive and cheerful outlook, great telephone manner, and good problem-solving skills.

A personal drive to succeed and move forward in your career is essential, as well as an enquiring mind and high level of accuracy and attention to detail.

Benefits
  • Competitive salary range: £27,500 - £28,000 per annum
  • 25 days holiday entitlement, plus Christmas shutdown
  • Private healthcare benefits

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