Foreign Exchange Specialist

3 weeks ago


Seaham, Durham, United Kingdom Hays Travel Full time
{"title": "Foreign Exchange Consultant Role", "description": "Join Our Team as a Foreign Exchange Consultant

We are seeking a skilled Foreign Exchange Consultant to join our team at Hays Travel. As a Foreign Exchange Consultant, you will play a vital role in ensuring the effective daily operation of our bureau, driving profitability, and delivering exceptional customer service.

Key Responsibilities:
  • Ensure the daily operation of the bureau, focusing on profitability.
  • Drive foreign exchange targets, including set KPIs.
  • Upsell our foreign exchange services to customers, ensuring they benefit from our services.
  • Develop new business leads by promoting offers and generating customer engagement through social media.
  • Manage stock levels of foreign currency.
  • Ensure the security of the bureau, minimizing risk, mitigating errors, and accurately reconciling cash.
  • Support colleagues with administrative duties and participate in the operations of the branch.
  • Collaborate with our award-winning Learning & Development team to enhance your skills and knowledge.
Why Choose Hays Travel?

We offer a range of benefits, including:

  • A variety of training programs to help you progress personally and professionally.
  • Strong recognition and promotion opportunities.
  • Discounts on booking your own holidays.
  • Uncapped earning potential.
  • A healthcare plan.
  • Eyecare vouchers.
  • Shopping discounts.
  • Loyal service awards to celebrate important milestones.
  • A recommend a friend scheme.
  • Smile Rewards - A personalized Mastercard loaded with daily and monthly cash booking incentives.
  • A work environment that thrives on uplifting one another.

We pride ourselves on providing exceptional service and fostering a positive, enthusiastic work environment. If you're passionate about delivering outstanding customer service and driving business growth, we'd love to hear from you.", "requirements": "Requirements

To succeed as a Foreign Exchange Consultant at Hays Travel, you'll need:

  • A customer-focused approach to work towards and achieve individual sales targets.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Confidence in handling cash on a day-to-day basis.
  • A passion for the travel industry and a desire to deliver exceptional customer service.

We're looking for someone who is organized, motivated, and enthusiastic about delivering outstanding results. If you're a team player with a passion for customer service, we'd love to hear from you.", "benefits": "Benefits

We offer a range of benefits to support your personal and professional growth, including:

  • A competitive salary and uncapped earning potential.
  • A range of training programs to help you progress personally and professionally.
  • Strong recognition and promotion opportunities.
  • Discounts on booking your own holidays.
  • A healthcare plan.
  • Eyecare vouchers.
  • Shopping discounts.
  • Loyal service awards to celebrate important milestones.
  • A recommend a friend scheme.
  • Smile Rewards - A personalized Mastercard loaded with daily and monthly cash booking incentives.

We're committed to providing a supportive and inclusive work environment that allows you to thrive and reach your full potential.", "contact": "

If you're interested in this opportunity, please submit your application through our website. We look forward to hearing from you

", "lang_code": "en"}

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