Hospitality Host

1 month ago


Leicester, Leicester, United Kingdom VERA Security, Inc. Full time
About the Role
As a Customer Experience Specialist at Vera Security, Inc., you will be responsible for delivering exceptional customer service while presenting menus confidently and effectively to customers. This role requires creating a welcoming atmosphere in our fun and exciting environment.

We are committed to becoming the UK's most loved casino group by offering a high-performing culture where you and your team can work, win, and grow together. Our people-focused business ensures you have the tools you need to thrive and reach your full potential. With a competitive salary of £25,000 - £30,000 per year, a fantastic rewards package, and opportunities for growth, this is a great time to join our team.

The ideal candidate will have excellent communication skills, a warm and welcoming personality, and the ability to engage with our customers. You will gain skills to present menus confidently, provide first-class customer service, and create a memorable experience for our guests. In return, we offer a supportive and nurturing work environment that encourages learning and development.

This is a fantastic opportunity to be part of Grosvenor Casinos as we continue to expand, innovate, and create unforgettable experiences for everyone. We value your contributions and offer a range of benefits and bonuses to ensure your job is both fulfilling and rewarding.

We're looking for someone who shares our passion for delivering exceptional customer service and creating a unique experience for our guests. If you're a motivated and enthusiastic individual who enjoys working in a fast-paced environment, we'd love to hear from you

Key Responsibilities:
  • Presentation of menus to customers
  • Providing first-class customer service
  • Creatin g a welcoming atmosphere
  • Competitive Salary (£25,000 - £30,000)
  • Fantastic Rewards Package
  • Induction for Success
  • Learning and Development
  • Exciting Project Work
  • People-Focused Culture
  • High-Performing Culture
  • Emphasis on Growth


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