Customer Service Representative
4 days ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and efficient store environment.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and requests in a timely and professional manner
- Efficiently process customer transactions, including handling cash, credit card payments, and operating a cash register
- Restock shelves, maintain store displays, and ensure a clean and organized store environment
- Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction
- Participate in visual merchandising and store maintenance activities to ensure a visually appealing store environment
What We Offer
- A competitive hourly pay rate, with opportunities for overtime and bonuses
- A comprehensive benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
- Opportunities for career development and progression within the company
- A supportive and inclusive work environment, with a focus on teamwork and collaboration
Requirements
- Previous experience in a retail or customer-facing role
- Excellent communication and interpersonal skills
- Ability to work flexibly, including evenings and weekends
- Basic math skills and accuracy when handling cash and operating a cash register
What to Expect
As a Customer Assistant at Lidl, you can expect a fast-paced and dynamic work environment, with opportunities to develop your skills and knowledge. We offer a competitive salary and benefits package, as well as opportunities for career progression and development.
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