Care and Support Professional

4 weeks ago

Felixstowe, Suffolk, United Kingdom Sanctuary Group Full time
About the Role

We are seeking a dedicated and compassionate Care and Support Assistant to join our team at our CQC registered mental health and dementia care service in Felixstowe.

As a Care and Support Assistant, you will play a vital role in delivering high-quality, personalised care and support to our customers, promoting their independence and well-being.

Key Responsibilities
  • Deliver a high level of personalised care and support, encouraging customers to live as independently as possible.
  • Support customers with daily living tasks, such as washing, dressing, and hygiene.
  • Administer medication and assist with shopping, cleaning, and laundry tasks.
  • Help customers arrange and attend appointments, promoting a positive culture and preventing social isolation.
  • Keep accurate and up-to-date records, promoting safe practices and undertaking risk assessments.
Requirements
  • A personalised approach to care, with experience working with physical/learning disabilities or high needs.
  • Enthusiastic and flexible, with a strong "can-do" attitude.
  • Strong organisational skills, functional literacy, and numeracy.
  • Ability to react quickly to changing priorities, working to deadlines and targets.
  • NVQ level 2 in Health and Social Care, or willingness to work towards.
  • Good communication skills, building strong relationships with customers.
What We Offer
  • At least 25 days paid holiday, rising to 30 days after 5 years' service.
  • A pension scheme with employer contributions.
  • A variety of online discounts and rewards from major retailers.
  • Health and well-being plans.
  • Life assurance.
  • Family friendly arrangements, including opportunities for flexible working.
  • Tax efficient savings through our Cycle to Work scheme.
  • A wide range of learning and development opportunities.

We are an equal opportunities employer and welcome applications from diverse backgrounds. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application, which we will pay for.

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