Training Solutions Specialist

1 week ago


Swindon, Swindon, United Kingdom Thames Water Utilities Limited Full time

About Us

At Thames Water Utilities Limited, our mission is to deliver life's essential service to our customers and communities. We strive to create a diverse and inclusive work environment where everyone can thrive.

We are seeking a skilled Training Solutions Specialist to join our team. In this role, you will be responsible for delivering top-notch learning solutions that empower our employees to provide exceptional customer service in a call centre environment.

Key Responsibilities

  • Design and deliver comprehensive training programs that meet the needs of our business
  • Develop and maintain relationships with stakeholders to ensure effective knowledge transfer
  • Collaborate with subject matter experts to create engaging learning content

Requirements

  • Extensive experience in training and development within a customer-led environment
  • A background in a training or coaching role
  • Proven track record of delivering results-oriented training programs

What We Offer

  • A competitive salary of up to £45,000 per annum depending on experience
  • A contributory pension scheme with employer contributions
  • Ongoing training and development opportunities

About the Role

This is an exciting opportunity to join our team and make a real impact on our business. If you are a motivated and experienced training professional, we encourage you to apply. You will have the chance to develop your skills and expertise while working with a talented team of professionals.



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