Strategic Commercial Leader
4 weeks ago
Pod Talent is partnering with a leading global supply chain solutions business to find a Commercial Lead/Senior Manager to manage the full commercial and sales cycle for UK&I. The company has experienced significant growth, with a 20% year-on-year increase, and is passionate about giving employees autonomy and ownership.
This is a brand new role that will focus on maturing the Commercial function, responsible for all elements within the Commercial team, including business development. The successful candidate will manage through heads of function, reviewing opportunities, bottlenecks, and risk across customer experience, retention, onboarding, CRM compliance, and overall commercial governance.
The ideal candidate will be a strategic commercial leader with a background in an operationally heavy environment and a track record of driving customer experience improvement. They will thrive in a role that blends leadership, strategy, and hands-on execution, making a significant impact.
Key Responsibilities:
- Develop and execute commercial strategy for UK&I
- Drive business growth by collaborating with European commercial directors
- Shape customer experience by leading new CRM programs and reviewing new technology for enhanced customer data insights
Requirements:
- Commercial strategic leadership experience
- Managing the full commercial process, from contract management to customer service
- Experience working with cross-functional teams and developing CRM systems (Microsoft experience desirable)
- Expertise in heavily operational environments, such as logistics and distribution
- Hands-on approach with project management capabilities, particularly in CRM and customer journey improvements
About the Company:
This is a fantastic opportunity to work with a highly recognised supply chain solutions provider. The company culture is strong, with excellent career progression opportunities. If you are a strategic commercial leader looking for a new challenge, apply now or contact Seb Taylor at Pod Talent for more information.
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