Platform Stability Engineer
3 days ago
We are seeking an experienced Platform Stability Engineer to join our team. As a Platform Stability Engineer, you will be responsible for ensuring the ongoing system stability and supporting the Technical Account Managers from an environment's perspective. You will work closely with the Engineering team to identify and resolve complex issues related to performance, reliability, and scalability.
The ideal candidate will have a strong background in IT infrastructure and experience with change management processes. You will also be responsible for providing insight on how customers will perceive changes to drive customer organization change management and communication.
This role requires a solid understanding of IT service management processes, including Change, Config, Service Level, Performance, Incident, and Problem Management. Experience with industry standards and best practices for improving service levels and performance is also essential.
The estimated salary for this position is $140,000 - $200,000 per year, depending on location and experience.
Key Responsibilities:
- Ensure ongoing system stability and support the Technical Account Managers from an environment's perspective.
- Work closely with the Engineering team to identify and resolve complex issues.
- Provide insight on how customers will perceive changes to drive customer organization change management and communication.
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