Hospitable Service Associate

4 days ago


Kingston upon Thames, Greater London, United Kingdom Signature Senior Lifestyle Limited Full time

About This Role

As a key member of our hospitality team, you will deliver exceptional service to our residents, ensuring their experience at Signature is truly special.

Your Key Responsibilities

  • Provide warm and welcoming service to residents, exceeding their expectations at every interaction.
  • Serve food and beverages from the kitchen, maintaining a high level of presentation and quality.
  • Support dining operations and other hospitality services, such as private dining, café, and special events.
  • Manage customer complaints in a professional and courteous manner, escalating issues to supervisors as needed.

What You'll Get

  • £12.00 per hour
  • Shift times: 06.30am - 14.30pm and 12.15pm - 20.15pm
  • Flexible scheduling, including some weekends
  • Up to 30 days annual leave, plus 8 bank holidays
  • Workplace pension with matching contributions
  • Free meals on shift for staff working 6+ hours
  • Life Assurance Scheme
  • 'Blue Light' discount scheme eligible
  • Refer A Friend Incentive £50 voucher and up to £1, cash bonus
  • Staff recognition scheme – Purple Heart Award
  • Ongoing career training and development
  • Employee Assistance Programme, occupational health support and wellbeing services
  • Plus cycle to work scheme, study support, long service awards and more

Getting Here

  • Commuting - Norbiton nearest train station
  • Walking - 30 minutes from nearest train station
  • Driving - M25 /A3 nearest motorway


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