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Hair Salon Manager
2 months ago
We're seeking a dynamic leader to join our vibrant Aveda Lifestyle Hair Salon in East London.
Key Responsibilities:
- Lead a team of skilled professionals, fostering creativity and growth
- Oversee daily salon operations, ensuring exceptional customer service
- Manage team performance and development, driving growth and meeting benchmarks
- Analyse weekly reports to identify opportunities for improvement
- Handle scheduling, rota management, stock control, and front-of-house duties
- Deliver outstanding customer care and resolve challenges efficiently
Requirements:
- Proven managerial and customer service experience in a high-performance environment
- Strong organisational skills and ability to multitask
- Passion for sustainability and wellbeing, aligned with our Aveda ethos
- Proactive problem-solving skills and experience using booking systems and Excel/Google Sheets
What We Offer:
- Competitive salary packages and career growth opportunities
- Part of an innovative, forward-thinking brand committed to sustainability and green ethics
- Dynamic, passionate team dedicated to delivering excellence
- Supportive environment where ideas are valued and encouraged
- Access to exclusive training and development programs
If you're a motivated leader with a passion for delivering exceptional customer service, we'd love to hear from you.