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Sales Associate

2 months ago

Keswick, Cumbria, United Kingdom British Heart Foundation Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team in Keswick. As a Sales Assistant, you will be at the heart of our retail operation, delivering exceptional customer service and promoting our charity's mission.

Key Responsibilities
  • Engage with customers, providing a first-class service experience and promoting our charity's mission
  • Organise and merchandise donated stock creatively to maximise sales potential
  • Collaborate with our E-Commerce team to maximise online sales
  • As a Keyholder, you will be the go-to person when there isn't a manager on duty, keeping the store running and ensuring our customers have a great experience
What We're Looking For
  • Previous retail experience is not essential, but you will need to be passionate, energetic, and able to deliver exceptional customer service
  • You will be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
  • Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
  • Attention to detail in everything you do
  • Positive, creative, confident, customer service-focused, and passionate about sustainability
  • You will be comfortable with technology, able to use a till, PC, smartphone, and email with ease
About Us

The British Heart Foundation (BHF) is a leading charity that funds research into heart and circulatory diseases. We have over 700 stores across the UK, and our mission is to fund lifesaving research and support people affected by heart and circulatory diseases.

We are committed to creating an inclusive and diverse workplace, where everyone feels valued and supported. We offer a range of benefits, including 38 days' annual leave, holistic support leave, and a pension scheme.

If you are passionate about delivering exceptional customer service and promoting our charity's mission, we would love to hear from you.