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Operations Manager
2 months ago
We are seeking a highly skilled and experienced Operations Manager to join our team at Sign Solutions. As an Operations Manager, you will play a critical role in ensuring the smooth delivery of our services and the success of our business.
Key Responsibilities- Team Management: Lead and manage a small team of interpreters and support staff to ensure they have the resources and support they need to deliver exceptional service.
- Service Delivery: Oversee the delivery of our on-demand service, ensuring that it is delivered effectively and efficiently.
- Client Management: Develop and maintain strong relationships with our clients, understanding their needs and delivering tailored solutions.
- Reporting and Analysis: Provide regular reporting and analysis to stakeholders, using data to inform business decisions and drive growth.
- Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and effectiveness.
- Communication: Communicate effectively with stakeholders, including clients, team members, and senior management.
- Experience: Proven experience in an operational role, with a strong track record of delivering results.
- Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and team members.
- Technical Skills: Proficiency in Microsoft Office, particularly Excel, and experience with reporting software.
- Qualifications: Bachelor's degree in a relevant field, such as business or management.
- Competitive Salary: A competitive salary, dependent on experience, up to £30,000 per annum.
- Benefits: A range of benefits, including 20-25 days' holiday per year, pension scheme, and attendance bonus.
- Professional Development: Opportunities for professional development and training, to help you grow and succeed in your role.
