Coffee Shop Manager
23 hours ago
At Blank Street, we believe great coffee should be an everyday ritual. As a General Manager, you will play a crucial role in bringing this vision to life. With shops across Brooklyn, Manhattan, Boston, DC, London, Manchester and now Scotland, we're the first-ever brand to offer affordable high-quality coffee.
Our goal is to simplify the coffee experience, while maintaining exceptional quality. We partner with amazing local vendors and brands, and have some of the best baristas out there on our team. If you love coffee and customer service, this could be the perfect opportunity for you.
The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. You can expect to earn between £45,000 and £65,000 based on current exchange rates.
Responsibilities:- Help hire and support a cohesive team of Baristas aspiring to be future General Managers
- Develop meaningful ties with neighbourhood businesses and people to help grow local brand loyalty and goodwill
- Learn and adhere to our product, service and brand training playbooks
- Ensure all proper measures are in place to achieve the correct handling of product to retain its freshness and quality with both food and beverage
- Implement and maintain systems to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
- Accurately measure and report end-of-day KPIs, inventory counts, and incoming/outgoing transfers between commissary supplies and the carts under your management
- Assist the management team in creating and implementing strategies to grow our loyal customer base
- Own the underlying P&L of each individual store under your management. Constantly diagnose areas of improvement and come up with creative solutions to drive better performance.
- 3-4 years of experience leading operations in high-growth hospitality/consumer brands
- Track record managing inventory and supply chain ordering
- Deep knowledge and interest in specialty coffee
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