Housing Repairs Coordinator

3 days ago

Islington, Greater London, United Kingdom Carrington West Full time
Housing Repairs Co-ordinator

£22.76p/h Umbrella Rate (Inside IR35) 3 Months Initially (with view for extension)

The Role

To work closely with repairs supervisors, as a part of the Housing Services team to plan and co-ordinate the working day of Operatives to ensure all works are appointed to the satisfaction of the customer, while maximising efficiency and completing each task within the specified time allocations.

Key Responsibilities
  • Ensure all trade resources are utilised to their full potential, while maintaining customer focus and seeking to enhance the customer experience.
  • Actively manage the workload of multiple operatives, monitoring timings and ensure job completion by the end of each working day.
  • Reallocating scheduled jobs to operative contractors readily available to ensure all resources are effectively utilised.
The Ideal Candidate

To be successful in your application for this role you MUST demonstrate ALL of the following on application and through the interview process:

  • UK Resident
  • A knowledge and understanding of current issues relating to social housing and social housing repairs.
  • Experience of working in a contact centre answering high volume of calls to ensure targets are met.
  • Minimum of 1 years' experience of working within a responsive repairs environment and housing management systems within Local Authority or Social Housing.

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