Health Club Leisure Assistant

2 weeks ago

London, Greater London, United Kingdom Roehampton Club Ltd Full time

Roehampton Club Ltd is seeking a skilled and enthusiastic individual to join our team as a Health Club Leisure Assistant. This role is a fantastic opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and ensuring the safety and well-being of our members and guests.

Key Responsibilities:

  • Deliver a warm and welcoming experience for all members and their guests when using the Health Club.
  • Assist members with queries, complaints, or information requests in a polite, friendly, and helpful manner.
  • Lifeguard the pool when required, ensuring the safety and well-being of members and guests.
  • Supervise members and guests in the use of the facilities, enforcing club rules and maintaining a safe environment.
  • Set up and dismantle equipment as determined by the program, in a proper and safe manner.
  • Administer first aid where suitably qualified, in accordance with Company procedures.
  • Comply with all operating procedures of the Health Club and Company.

Requirements:

  • NPLQ qualification (course will be provided for suitable candidates not qualified)
  • Trustworthy and reliable
  • Ability to use your own initiative
  • Excellent customer care skills
  • Excellent attention to detail
  • Smart appearance
  • Strong team player and good communicator

Benefits:

  • Overtime paid at the rate of time and a half
  • Meal while on duty
  • Uniform
  • 2 additional life leave days per annum
  • Staff referral scheme
  • Generous company pension matching up to 15% after a qualifying period
  • Staff Fund of £550 paid twice yearly after qualifying period
  • Use of Club's sports facilities on working day following qualifying period
  • Parking
  • Death in Service of 4 x salary
  • Ongoing training and development
  • Career pathway

The above job description is not exhaustive, and you may be required to carry out tasks as specified by the Club that are outside the content of your job description on occasion.

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