Head of Operations

2 weeks ago


Southampton, Southampton, United Kingdom The Recruitment Crowd (Yorkshire) Ltd Full time
Job Title: Head of Operations

We are seeking a highly skilled and experienced Head of Operations to join our team at The Recruitment Crowd (Yorkshire) Ltd.

About the Role:

The successful candidate will be responsible for overseeing the operational, regulatory compliance, and financial and quality performance of our client's care, counselling, and wellbeing services.

As a key leader in our organisation, you will report directly to the CEO and be a member of the Executive Management Team.

Key Responsibilities:
  • Drive the achievement of strategic objectives for both service areas by undertaking high-level analysis of the care, counselling, and wellbeing landscape.
  • Ensure effective governance and compliance with key stakeholders while building and managing trusting relationships to a sustainable business model.
  • Manage complex and high-profile projects, including data management, project planning, monitoring, and evaluation, project control, and project management.
  • Develop and implement financial plans to support organisational growth and ensure financial sustainability of service provisions.
  • Manage tendering development and contract management.
  • Lead and develop high-performing teams, promoting a culture of excellence and continuous improvement.
  • Demonstrate a strong understanding of CQC and BACP compliance standards and ethical frameworks in the health and social care sector.
  • Ensure compliance with statutory guidelines, including safeguarding procedures and incident reporting.
Requirements:
  • Substantial experience as a senior leader within the health and social care sector, ideally within the charitable and/or NHS sector.
  • Results-focused with the ability to work proactively, plan, organise, optimise resources, and complete targets within agreed timescales.
  • Financial acumen, including experience in budgeting, financial planning, and developing business plans.
  • Experience of managing complex projects and developing high-performing teams.
  • Strong understanding of CQC and BACP compliance standards and ethical frameworks.
What We Offer:
  • A competitive salary of between £60,000 and £65,000 dependent upon experience.
  • 27 days' annual leave entitlement, rising with service up to 32 days, excluding bank holidays.
  • Paid day off on your birthday.
  • Access to Blue Light Card, offering discounts on high street stores and online in large national and local businesses.
  • Excellent refer a friend scheme.
  • Employer contributory pension scheme.

If you are a motivated and experienced leader looking for a new challenge, please apply now with your CV and a covering letter outlining your experience and qualifications for this role.



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