Hospital Services Director

3 days ago


Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time
About the Role

We are looking for a Hospital Services Director to lead our operations team and drive the strategic vision and daily operations of Hotel Services across Trust sites. As a key member of our senior management team, you will play a central part in promoting, developing, and managing critical services, ensuring the highest standards of performance and stakeholder satisfaction.

The successful candidate will have significant experience in management roles, with a proven track record of implementing systems to improve customer/patient safety and experience. You will be responsible for leading, motivating, and supporting the Hotel Services team to ensure optimal service delivery, particularly during evening and night hours.

Main Responsibilities:

  1. Provide operational leadership and support for all users of the Hotel Services function.
  2. Lead, motivate, and support the Hotel Services team to ensure optimal service delivery.
  3. Deputise for the Facilities Operations Manager as needed, ensuring continuity of operations.
  4. Take responsibility for managing the evening and overnight workforce, ensuring that all outpatient departments and communal areas are fully serviced out of hours.
  5. To develop and maintain relationships with external bodies to ensure that service delivery is aligned to required legislation and regulation.

Requirements: Significant demonstrable experience and record of success in a management role, demonstrable experience of implementing systems to improve customer/patient safety and experience, proven knowledge of Food Safety and Health & Safety legislation.



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