Dealership Customer Service Specialist

5 days ago


London, Greater London, United Kingdom Octane Recruitment Full time
Service Advisor Role - Excellent Career Opportunity

£29,000 Basic OTE £41,000 + Attractive Benefits Package

We are currently seeking a skilled Service Advisor to join our client's main dealership in Croydon. As a Service Advisor, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Accountabilities:

You will be responsible for:

  1. Providing expert advice to customers on vehicle maintenance and repair services
  2. Ensuring accurate and timely completion of administrative tasks, including booking appointments and processing payments
  3. Collaborating with colleagues to achieve exceptional customer satisfaction ratings and drive business growth

Requirements:

  • A minimum of 2 years' experience working within the motor trade / car dealership as a Service Advisor
  • Prior experience with dealership systems such as Pinnacle or Kerridge is highly desirable
  • You must possess excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike

About Our Client:

Our client is a reputable dealership in Croydon, committed to delivering exceptional customer experiences and maintaining a high level of customer satisfaction. We are proud to partner with like-minded businesses who share our values and commitment to excellence.



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