Senior Print Operations Technician
5 days ago
The Senior Print Room Technician will play a critical role in ensuring the success of our print operations at RGH-Global Limited. This position requires a highly skilled individual with extensive experience in print equipment maintenance, troubleshooting, and customer service.
Responsibilities:
• Maintain and calibrate print and finishing equipment to ensure optimal performance.
• Provide technical support to clients and colleagues, addressing digital and hard copy requests and preparing electronic bundles according to job requirements.
• Troubleshoot equipment issues promptly to minimize downtime and ensure maximum performance.
• Coordinate print services in line with the team's schedule and service level agreements.
• Offer expert guidance to team members and users on print-related matters and provide training and mentoring to junior staff.
• Develop and implement policies and procedures to enhance and streamline print operations.
• Collaborate with other teams to align print room services with business objectives and provide regular reports on print room performance.
• Build strategic partnerships with external suppliers and escalate service issues to the Print & Records Manager as necessary.
Requirements:
A minimum of 3-5 years of experience in a print technician role, preferably in a corporate environment. Proven track record of maintaining and troubleshooting print equipment, delivering high-quality customer service, and working effectively in a team environment. Strong analytical and problem-solving skills.
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