Transportation Manager

7 days ago

Croydon, Greater London, United Kingdom Alliance Healthcare Management Services Limited Full time
Job Details

At Alliance Healthcare Management Services Limited, we are seeking a skilled Driver Team Manager to join our team. This role is responsible for ensuring the smooth operation of our fleet, managing driver performance, and maintaining vehicle security.

Key Responsibilities:

  • Monitor and manage driver performance to ensure compliance with procedures.
  • Rectify reported vehicle defects promptly to maintain roadworthiness.
  • Enforce driver compliance with vehicle condition and maintenance procedures.
  • Ensure vehicle and driver presentation conforms to company standards.
  • Monitor driver adherence to route delivery sequences and record actual start and finish times.
  • Report vehicle defects and maintenance requirements to ensure roadworthiness and promote driver safety.
  • Manage delivery bins and returns from customer premises according to company guidelines.
  • Maintain a driver training program to increase skills, competencies, and route knowledge.
  • Minimize disruption to customer service by managing driver delivery failures.
  • Promptly react to breakdowns and accidents.
  • Comply with DTP contractual requirements through achievement of specific KPIs.
  • Ensure all customer deliveries are made in the prescribed manner.
  • Investigate customer service issues and provide prompt feedback.
  • Ensure the department meets all H&S requirements and Direct Reports are aware of their responsibilities.
  • Comply with GDP procedures.
  • Provide effective leadership and motivation through regular team briefings/debriefings.
  • Maintain IIP accreditation by agreeing clear objectives for direct reports and monitoring performance through annual appraisal process.

Requirements:

  • Previous experience in a similar transport management role.
  • Leadership skills.
  • Ability to provide solutions and adapt to changing conditions.
  • Can-do attitude.
  • Excellent IT skills.
  • Positive communication skills.
  • Attention to detail.

What We Offer:

All team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional country-specific benefits may be provided.

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