Vehicle Quality Assurance Specialist

5 days ago


Milton Keynes, Milton Keynes, United Kingdom TribePost Ltd Full time
Campaign Vehicle Quality Coordinator

Location: Volkswagen Group's National Learning Centre, Wymbush
Salary: Competitive, DOE + Benefits
Contract: Permanent, Full time
Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme

We are a global business employing over 44,000 employees in more than 50 countries on all five continents, and we have a unique opportunity for a Vehicle Quality Coordinator to support our Group Consumer Protection and Vehicle Quality Team.

Key Responsibilities:

  1. Provide expert guidance and support to assist the retailer network with the identification of technical product issues and adherence to process.
  2. Work closely with the Retailers technicians/campaign co-ordinators and the manufacturers existing Consumer Protection & Vehicle Quality team via specified communication channels.
  3. Assist in the development of solutions to reduce the volume and improve the quality of inbound contact.
  4. Demonstrate a personal commitment to our Environmental & Quality Management System.

Requirements:

  1. Proven success in diagnosis on a range of vehicle systems, with a strong emphasis on electrical/electronic systems.
  2. Very good verbal and written communication skills with high attention to detail.
  3. Very good Computer skills familiarity with the Microsoft Office Suite of applications.
  4. Ability to work on own initiative with attention to detail with flexible and proactive personality.
  5. Personal qualities of integrity, credibility with high-level of organizational and time management skills.


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