Port Assistant Specialist

Role Overview

We are seeking a skilled Port Assistant to join our team at CalMac Ferries Limited.

About the Role

This is an exciting opportunity to work in a fast-paced environment, assisting with the smooth operation of our ferry terminals and vessels.

Key Responsibilities

• Provide exceptional customer service to passengers and visitors
• Assist with ticket sales and validation
• Contribute to emergency response plans and out-of-hours support
• Work collaboratively with port staff to ensure efficient ship movements and gangway operations
• Use VHF and PA systems effectively
• Support car marshalling and statistical data entry

Requirements

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Flexibility to work varying shifts and weekends
• Basic computer literacy and knowledge of CalMac services
• Good understanding of customer interface and proactive approach to customer care

Benefits

• A competitive salary of £12.07 per hour
• Opportunities for career progression and development
• 37 days annual leave (pro-rata)
• Staff travel pass for yourself and dependents

Working with Us

At CalMac Ferries Limited, we value our employees and strive to create a positive work environment that promotes teamwork and innovation.

How to Apply

To apply for this role, please submit your application, highlighting how you meet the requirements outlined above.