Council Tax Account Manager
2 days ago
Newcastle Futures Limited is recruiting a skilled Council Tax Account Manager to manage the billing, collection, and recovery of Council Tax.
This role involves processing changes of address, applying discounts, reliefs, and exemptions, verifying, and processing refunds, as well as dealing with general council tax account maintenance.
You will also be required to deal with phone calls from customers, property owners, managing agents, and other third parties to resolve council tax enquiries, and negotiate and set up payment arrangements.
Key Responsibilities:- Managing the billing, collection, and recovery of Council Tax.
- Resolving customer enquiries and negotiating payment arrangements.
Estimated Salary: £28,000 - £40,000 per annum, depending on experience.
The ideal candidate will have strong analytical and problem-solving skills, with excellent communication and customer service skills.
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