Senior Account Manager

4 weeks ago


Wallingford, Oxfordshire, United Kingdom Future Recruitment Solutions Limited Full time
Job Title: Senior Account Executive, Client Services

We are seeking a highly skilled and experienced Senior Account Executive to join our Client Services team. As a key member of our team, you will be responsible for managing a portfolio of clients across various niche markets, including Clinical, Transactional Billing, Training, and Events.

Key Responsibilities:
  • Briefing Operation Managers to ensure each project is produced to the highest quality.
  • Consulting with suppliers to arrange Outwork and developing relationships, ensuring the Warehouse & Purchasing Manager can accurately raise and receipt Purchase Orders raised on the MIS system.
  • Confirming delivery dates to clients, consulting with the Despatch team and courier partner company regarding consignments distributed worldwide.
  • Collaborating with your team members, supporting them with their workload if required and covering holiday.
  • Upselling all services to proactively grow existing business.
  • Assisting other departments with monthly housekeeping requirements.
  • Ensuring customers and suppliers deliver as per the Goods in Procedure to support Warehouse team.
  • Log NCRs on the MIS system to ensure they are addressed by the management team and corrective actions are put in place where appropriate.
  • Have flexibility to conduct ad hoc tasks as requested by the management team.
Personal Specifications:
  • Be an excellent communicator, be it with customers, suppliers, or colleagues by telephone, email, or face to face.
  • Possess good planning and organisational skills, working well under pressure.
  • Be competent in your ability to make good commercial decisions with the aim to increase gross profit.
  • Share your workload with colleagues and help others around you, be the ultimate team player.
Skills and Competencies:
  • Experience working in the Print sector with a background in Digital and Litho print.
  • Highly organised
  • Intermediate IT skills including proficiency in Microsoft Office suite.
  • Good time management
  • Be the ultimate team player.

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