Linguistic Communications Expert

3 weeks ago


Swansea, City and County of Swansea, United Kingdom TSR Legal Full time

Linguistic Communications Expert sought for a challenging role at TSR Legal. As a key member of our support staff, you will be responsible for delivering exceptional service to our clients in a fast-paced, dynamic environment.

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a multilingual setting. You will be required to serve as the first point of contact for all client enquiries, providing timely and suitable solutions to their queries.

This is a fantastic opportunity for a proactive individual who thrives in a collaborative culture and is passionate about delivering exceptional customer service. You will have the chance to engage with diverse clients and departments, enhance your communication and problem-solving skills, and travel occasionally to London for events.

Key benefits of this role include:

  • Professional Growth: Develop your skills and knowledge in a supportive team environment
  • Multilingual Environment: Utilise and improve language proficiency in French and one modern European language
  • Collaborative Culture: Work within a team that values continuous improvement and customer satisfaction
  • Travel Opportunities: Occasional travel to London for events

Responsibilities will include:

  • Customer Interaction: Serve as the first point of contact for all client enquiries
  • Support Across Departments: Liaise with global departments and assist the sales team and clients
  • Problem Solving: Handle queries effectively and provide timely and suitable solutions
  • Administrative Tasks: Log, update, and create tasks as needed, process payments over the phone, and check invoices
  • Event Assistance: Provide support during events, including delegate registration and basic technical support
  • Relationship Building: Form key relationships with delegates and customers

Estimated salary: £25,000 - £30,000 per annum.



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