Linguistic Communications Expert
3 weeks ago
Linguistic Communications Expert sought for a challenging role at TSR Legal. As a key member of our support staff, you will be responsible for delivering exceptional service to our clients in a fast-paced, dynamic environment.
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a multilingual setting. You will be required to serve as the first point of contact for all client enquiries, providing timely and suitable solutions to their queries.
This is a fantastic opportunity for a proactive individual who thrives in a collaborative culture and is passionate about delivering exceptional customer service. You will have the chance to engage with diverse clients and departments, enhance your communication and problem-solving skills, and travel occasionally to London for events.
Key benefits of this role include:
- Professional Growth: Develop your skills and knowledge in a supportive team environment
- Multilingual Environment: Utilise and improve language proficiency in French and one modern European language
- Collaborative Culture: Work within a team that values continuous improvement and customer satisfaction
- Travel Opportunities: Occasional travel to London for events
Responsibilities will include:
- Customer Interaction: Serve as the first point of contact for all client enquiries
- Support Across Departments: Liaise with global departments and assist the sales team and clients
- Problem Solving: Handle queries effectively and provide timely and suitable solutions
- Administrative Tasks: Log, update, and create tasks as needed, process payments over the phone, and check invoices
- Event Assistance: Provide support during events, including delegate registration and basic technical support
- Relationship Building: Form key relationships with delegates and customers
Estimated salary: £25,000 - £30,000 per annum.
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