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Workshop Operations Manager

1 month ago

London, Greater London, United Kingdom Pendragon Group Full time

Workshop Supervisor

Pendragon Group

Competitive salary with pension, critical illness cover, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services

We are seeking a skilled Workshop Supervisor to join our team. In this role, you will be responsible for managing technicians' time, ensuring job card compliance, and improving workshop productivity.

Key Responsibilities:

  • Account for and manage technicians' time when working on jobs.
  • Ensure job card write-up compliance with OEM warranty procedures.
  • Manage and improve workshop productivity by allocating jobs to skilled technicians.
  • Identify technician training needs.

Requirements:

  • Proven experience in a service department in the motor industry.
  • Excellent understanding of systems and processes in this environment.
  • Strong knowledge of health and safety.
  • Confident in dealing with people at all levels.
  • Excellent planning and organisational skills.
  • Comfortable in negotiating and influencing situations.
  • Lead by example to deliver an outstanding customer experience.

Pendragon Group is committed to diversity and inclusion. We welcome applications from all backgrounds and communities. If you have the skills and motivation to succeed in this role, please apply today.