Cloud Infrastructure Engineer

4 weeks ago

London, Greater London, United Kingdom Splunk Inc Full time
About the Role

Splunk Inc is seeking a highly skilled Cloud Infrastructure Engineer to join our team. As a Cloud Infrastructure Engineer, you will be responsible for designing, building, and maintaining robust and resilient platform solutions for SaaS hosting of Splunk's enterprise software.

Key Responsibilities
  • Provide technical support for the Splunk Cloud fleet
  • Perform impact assessments and problem solving according to established procedures
  • Document issues, remediation steps, and help with follow up problem management
  • Lead support cases and also ensures queue management
  • Assist other TechOps engineers on your shift on complex tasks
  • Represent the TechOps team in meetings/process changes and make recommendations on new procedures/ processes
  • Use the internal tools to restore normal service operations as quickly as possible to minimize the impact to business operations during escalated incidents
  • Lead by example and drive the core values of the company
  • Always ensure a quality customer experience
Requirements
  • Knowledge of the Linux Operating System
  • Knowledge of the Azure
  • Knowledge of the OOP such as Python OR Golang
Preferred Qualifications
  • Understanding of monitoring and troubleshooting Splunk environments.
  • Understanding of administering or architecting distributed Splunk environments.
  • Understanding of the development and deployment of a hosted cloud environment, preferably Azure.
  • Experience with Bash or Powershell for scripting, and Git or similar version control systems.
  • An understanding of Systems programming (network stack, file system, OS services) and networking (L2 vs. L3, network architecture, VLANs, etc)
  • Knowledge of standard methodologies related to security, performance, and disaster recovery.
About Splunk Inc

Splunk Inc is a leading provider of cloud-based data analytics and security solutions. Our mission is to build a safer and more resilient digital world. We are committed to delivering innovative solutions that help our customers achieve their goals and drive business success.

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