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Food and Beverage Operations Manager

1 month ago

London, Greater London, United Kingdom Accor Full time

Job Summary:

We are seeking a highly skilled Food and Beverage Manager to join our team at Novotel London Greenwich. As a key member of our hospitality team, you will be responsible for overseeing the planning, development, and execution of our food and beverage operations.

Key Responsibilities:

  • Menu planning and development to align with the establishment's theme, customer preferences, and budgetary constraints.
  • Maintaining high standards of food quality, presentation, and service through quality control and kitchen operations management.
  • Inventory and stock management to minimize waste, optimize costs, and ensure sufficient supply.
  • Staff recruitment, training, and management, including scheduling shifts and ensuring staff adhere to service standards.
  • Excellent customer service and handling guest feedback and complaints promptly and professionally.
  • Financial management, including budgeting and financial reporting, analyzing sales data, monitoring expenses, and implementing cost-control measures.
  • Event planning and coordination for venues hosting events or banquets, ensuring smooth execution from planning through to service.
  • Health and safety compliance, enforcing regulations and maintaining cleanliness throughout the establishment.
  • Vendor relations, negotiating with suppliers, maintaining relationships, and sourcing quality ingredients at competitive prices.
  • Marketing and promotion, collaborating with marketing teams to create promotions, special events, and campaigns to attract and retain customers.

Requirements:

  • Previous experience in similar roles is preferable.
  • Friendly, approachable with excellent customer service skills.
  • Attention to detail and exceptional organizational skills.
  • Strong team player and positive attitude.
  • Ability to work effectively under pressure.
  • Essential to be flexible with working hours.
  • Must already have the right to work in the UK.

About Us:

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent, creating an environment where everyone feels they belong.