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Sales Administrator
2 months ago
We are seeking a highly organized and customer-focused Sales Administrator to join our team at The Recruitment Co. As a Sales Administrator, you will be the first point of contact for external clients and will be responsible for providing exceptional customer service.
Key Responsibilities- Process sales orders accurately and efficiently, including sending order confirmations and shipment dates.
- Process credit card payments via virtual terminal.
- Record customer contact and relevant details in our CRM system.
- Release orders for shipment to the warehouse and relay delivery date changes to customers.
- Troubleshoot customer issues and maintain communication to ensure resolution.
- Generate quotations for customer requirements and follow up as necessary.
- Develop technical product information and applications.
- Source customer requested items from our vendor base and place purchase orders as needed.
- Process paperwork for system-generated inventory purchase orders.
- Record vendor contact and relevant details in our ERP system.
- Previous experience in a customer service environment is essential.
- Reliable, good organizational skills, enthusiastic, and conscientious.
- Excellent communication skills.
- Ability to learn and train on the technical aspects of our clients' products.
We are an equal opportunities employer and are committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply with a copy of your CV.
