Customer Service Expert
3 days ago
Our company, beBee Professionals, is seeking a highly skilled Customer Service Expert to join our team in the United Kingdom. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our clients.
Estimated Salary: £25,000 - £30,000 per annum
Job Description:
- Deliver high-quality customer service through various communication channels.
- Provide accurate information about products and services.
- Resolve customer complaints efficiently and escalate when necessary.
- Manage customer accounts and orders with precision.
- Collaborate with internal teams to ensure seamless customer experiences.
Requirements:
- Prior experience in a customer-facing role is preferred.
- Exceptional communication and problem-solving skills.
- Ability to handle high-volume inquiries while maintaining attention to detail.
- Familiarity with Microsoft Office and CRM systems.
- Capacity to work independently and as part of a team.
- Able to adapt to flexible working hours, including weekends.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Ongoing training and development opportunities.
- An inclusive work environment with clear career progression.
- Flexible working options.
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