Customer Service Expert

3 days ago


Walthamstow, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

Our company, beBee Professionals, is seeking a highly skilled Customer Service Expert to join our team in the United Kingdom. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our clients.

Estimated Salary: £25,000 - £30,000 per annum

Job Description:

  • Deliver high-quality customer service through various communication channels.
  • Provide accurate information about products and services.
  • Resolve customer complaints efficiently and escalate when necessary.
  • Manage customer accounts and orders with precision.
  • Collaborate with internal teams to ensure seamless customer experiences.

Requirements:

  • Prior experience in a customer-facing role is preferred.
  • Exceptional communication and problem-solving skills.
  • Ability to handle high-volume inquiries while maintaining attention to detail.
  • Familiarity with Microsoft Office and CRM systems.
  • Capacity to work independently and as part of a team.
  • Able to adapt to flexible working hours, including weekends.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Ongoing training and development opportunities.
  • An inclusive work environment with clear career progression.
  • Flexible working options.


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