German Customer Service Specialist

1 week ago


Wolverhampton, Wolverhampton, United Kingdom Advancing People Multilingual Full time

We are seeking a highly skilled German Speaking Customer Advisor to provide excellent customer service via phone & email to customers in the German speaking region.

  • Main Responsibilities:
  • Manage inbound calls accurately and professionally
  • Deal with web enquiries promptly
  • Generate and manage responses to customers via various channels
  • Person Specification:
  • Fluent in German
  • Previous customer service experience desirable
  • Strong customer focus and professional approach
  • Excellent communication skills (oral and written)
  • Ability to demonstrate innovation and good judgement/problem solving skills
  • Ability to learn new systems and processes
  • Good computer skills
  • Positive attitude

The successful candidate will receive an annual salary of £28,000 + attractive company benefits. The role offers flexibility to work from home/remote 1 day a week.

About Advancing People Multilingual:

We are a dynamic and growing company that specializes in providing multilingual services to our clients. Our team is passionate about delivering exceptional results and exceeding client expectations.



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