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Shift Manager

2 months ago

Lincoln, Lincolnshire, United Kingdom Domino's Pizza Full time
Job Title: Assistant / Shift Manager - Ermine

Are you a motivated and organized individual looking for a challenging role in a fast-paced environment? Do you have a passion for delivering exceptional customer service and leading a team to success? We are seeking an experienced Assistant / Shift Manager to join our team at Domino's Pizza in Ermine.

About the Role:

As an Assistant / Shift Manager, you will be responsible for leading a team of delivery drivers and customer service representatives to ensure that our customers receive the highest level of service. You will be responsible for managing the day-to-day operations of the store, including inventory management, customer service, and team management.

Key Responsibilities:
  • Lead a team of delivery drivers and customer service representatives to ensure that our customers receive the highest level of service.
  • Manage the day-to-day operations of the store, including inventory management, customer service, and team management.
  • Ensure that all customer complaints are resolved in a timely and professional manner.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Manage the store's inventory and ensure that all products are stocked and rotated properly.
  • Monitor and control labor costs to ensure that the store is operating within budget.
Requirements:
  • Minimum of 1 year of experience in a customer service or management role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • High school diploma or equivalent required.
What We Offer:
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Flexible scheduling to accommodate your needs.
  • Discounts on food and merchandise.
  • A fun and dynamic work environment.