Service Maintenance Technician

1 day ago


London, Greater London, United Kingdom Fujifilm Healthcare UK Full time
Medical Technology Engineer (Field Service)

Estimated Salary: £50,000 - £65,000 per annum

Fujifilm Healthcare UK is seeking a highly skilled Medical Technology Engineer to join our team. As a Field Service Engineer, you will be responsible for ensuring the smooth operation of our medical equipment, including X-ray systems, by performing routine maintenance and repairs.

Job Overview:

The role involves working with a variety of medical equipment, including X-ray systems, and collaborating with internal stakeholders to resolve customer service issues. The ideal candidate will have completed training or studies in Medical Technology or a related field and possess strong service and customer orientation skills.

Key Responsibilities:

  • Perform routine maintenance on X-ray equipment, adhering to service contract requirements.
  • Repair and maintain a range of medical equipment, prioritizing tasks based on urgency and importance.
  • Install and demonstrate new equipment to support our sales teams.
  • Collaborate with internal stakeholders to resolve customer service issues and escalate potential problems.

Requirements:

  • Completed training or studies in Medical Technology or a related field.
  • Experience in operational management, preferably in a service desk environment.
  • Methodological competence in ITIL processes, including incident and problem management.
  • Strong service and customer orientation, with excellent communication skills.
  • Proficiency in Microsoft Office applications and experience with Salesforce or similar platforms.
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