Hospitality and Retention Specialist

2 weeks ago

Mayfair, United Kingdom Layka Recruitment Full time

**Key Responsibilities**

  • Lead and manage a team to deliver exceptional client experiences
  • Drive first and lasting impressions, setting high-quality industry standards
  • Achieve overall client retention & occupancy, EBITDA through P&L management, deliver targeted revenue, and office sales
  • Build and maintain positive relationships with all stakeholders, network with wider teams within the business

What You Will Bring:

  • Enthusiasm and pride in delivering outstanding CX
  • A range of experience successfully leading and developing a team
  • The kind skills needed to build and maintain positive relationships with all stakeholders
  • A positive attitude that can easily adapt to an ever-changing environment
  • The ability to flex your style to different personalities, at various levels of seniority

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