Client Relationship Specialist

3 weeks ago


Bury St, Suffolk, United Kingdom Connect2staff Full time
About the Role

We are looking for a skilled Client Relationship Specialist to join our team at Connect2staff. As an Account Manager, you will be responsible for managing our existing client base and identifying opportunities for growth.

Key Duties:

  1. Manage and maintain relationships with existing clients to ensure their continued satisfaction and loyalty.
  2. Identify and pursue new business opportunities through cross-selling and upselling.
  3. Provide exceptional customer service to all clients, responding promptly to their enquiries and resolving any issues that may arise.

Essential Skills and Qualifications:

  • A minimum of 2 years' experience in a B2B customer service role.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Benefits:

  • An estimated salary of £40,000 - £50,000 per annum, depending on experience.
  • A bonus scheme based on individual and team performance.
  • A comprehensive training program to support your professional development.


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