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Assistant to Customer Support Team Leader

2 weeks ago


Holt Road, United Kingdom East of England Coop Full time
Customer Service Role Summary
The East of England Co-op is looking for a motivated individual to fill the position of Customer Service Assistant. As a key team player, you will be responsible for providing top-notch customer service and contributing to the store's success.

Duties and Responsibilities
* Deliver exceptional customer service, responding to queries and resolving issues efficiently
* Collaborate with colleagues to achieve sales targets and promote products
* Develop strong relationships with customers, understanding their needs and preferences

Essential Skills and Qualifications
* Excellent communication and interpersonal skills
* Friendly and approachable demeanor
* Basic numeracy, literacy, and IT skills

Work Environment and Benefits
* Work as part of a diverse and motivated team
* Enjoy competitive pay and benefits, including discounts and training opportunities
* Contribute to the store's success and growth

Salary and Location
* Salary: £11.50 per hour
* Location: 149 Holt Road, Horsford, Norwich, NR10 3AB