Residential Operations Director

2 weeks ago


Monkton Park, United Kingdom Collins King & Associates Limited Full time
Job Summary

We are seeking an experienced House Manager to oversee and deliver a busy calendar of events at our luxury corporate & private events hire venue in Chippenham. The ideal candidate will have excellent leadership skills, a strong focus on customer satisfaction, and the ability to work effectively in a fast-paced environment.

About the Role

The House Manager will be responsible for ensuring that all events run smoothly, from setup to teardown, and that our clients receive exceptional service. This will involve working closely with the events team, suppliers, and clients to ensure that every event is tailored to meet their needs.

The successful candidate will have a strong background in hospitality or event management, excellent communication and interpersonal skills, and the ability to think on their feet. They will also be highly organized, able to multitask, and have a keen eye for detail.

Key Responsibilities
  • To manage and coordinate all aspects of events, including setup, operation, and teardown
  • To ensure that all events are delivered to the highest standard, meeting client expectations and exceeding their needs where possible
  • To work closely with the events team, suppliers, and clients to ensure seamless communication and delivery
  • To maintain high standards of customer service, ensuring that all clients receive exceptional treatment and support
Requirements
  • Experience in a similar role, preferably in a luxury events or hospitality setting
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
  • A keen eye for detail, with the ability to identify and resolve issues quickly and efficiently
Benefits

Our company offers a competitive salary package, including a base salary of £55,000 per annum, as well as a range of benefits, including health insurance, pension scheme, and generous annual leave entitlement.



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