Assistant Retail Supervisor

6 days ago


Worthing, West Sussex, United Kingdom Cards Direct Retail Ltd Full time

Job Title: Assistant Retail Supervisor

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About Us: Cards Direct Retail Ltd is a leading retailer of greeting cards and gift wrap. We are seeking an experienced Assistant Retail Supervisor to join our team in a key role.

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Salary: £35,000 - £40,000 per annum

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Job Description:

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We are looking for an exceptional candidate with strong leadership skills to support the retail team and maintain high standards across the store. As an Assistant Retail Supervisor, you will be responsible for assisting with the day-to-day operations of the store, including staff management, stock control, and customer service.

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Key Responsibilities:

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  • ">
  • Leadership: ">
    • ">
    • Support the Store Manager in setting SMART goals for the team and developing staff capability">
    • Assist in managing smooth transitions during high customer volume">
    • Display a customer comes first attitude">
    ">
  • Planning and Execution: ">
    • ">
    • Utilise existing tools to communicate effectively">
    • Assist in ensuring product and cash security at all times">
    • Utilise organisational tools to ensure compliance with company policies">
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  • Staff Development and Team Building: ">
    • ">
    • Provide coaching, feedback, and developmental opportunities to team members">
    • Support the Store Manager in challenging and inspiring team members to achieve business results">
    • Recognise and reinforce individual and team accomplishments">
    ">

Required Skills and Qualifications:

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  • ">
  • Ability to communicate clearly and concisely">
  • Ability to assist in managing store operations independently">
  • Ability to assist in managing resources to ensure established service levels">
  • Interpersonal skills">
  • Organisation and planning skills">
  • Good operational skills in a customer service environment">
  • Good problem-solving skills">
  • Team building skills">
  • Strong leadership skills with the ability to coach and mentor others">
  • Ability to plan and prioritise workload">
  • Ability to handle confidential and sensitive information">
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Core Competencies:

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  • ">
  • Puts the customer first">
  • Works well with others">
  • Leads courageously">
  • Develops continuously">
  • Achieves results">


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